Ordering should feel like asking someone behind the counter.
“What comes on the house special?” “Can I get that without onions?” “What’s good here?” Your staff answer these all day on the phone. On most ordering pages, nobody answers them at all.
Live today in your ordering
Every ordering page in the world works differently.
Menus are organised differently. Sizes are named differently. Some places put toppings in a list, some hide them behind a button, some charge for the first three and not the fourth. A customer who has never ordered from you before is learning your system while they are hungry.
When they get stuck they do one of two things. They ring the shop and take somebody off the floor. Or they close the page.
Nobody abandons an order because the food looked bad. They abandon it because something was unclear and there was nobody to ask.
The questions your staff answer on the phone, answered on the page.
The assistant sits inside your own ordering experience — not a general chatbot bolted on the side. It answers from your menu, your items and your options, and it can build the order as it goes.
Find the thing they want
“Do you do anything with grilled chicken?” instead of scrolling six categories.
Explain what comes on it
What is in the item, what is included and what costs extra — from your actual menu.
Compare two items
The difference between these two, in plain language, so the customer can decide instead of stalling.
Handle the customisation
No onions, extra cheese, swap the side — asked for in words rather than hunted for in checkboxes.
Add it to the cart
The items and the options end up in the order, ready for the customer to review.
Answer restaurant questions
Hours, how long delivery takes, what is on today — from what you have set up.
A customer who was interested but unsure is the most expensive visitor you have. This is the answer that would have ended the order arriving before they leave.
Talking to it, instead of typing.
Some people would rather just say what they want. Driving home, holding a child, halfway through something else — a sentence out loud is faster than a walk through a screen.
Voice is part of the same assistant, not a second product. Same menu, same understanding of your restaurant, a different way in. Typing stays for the times when speaking is awkward.
Two doors into the same room. One assistant, not two features that drift apart.
“You’re five dollars away.”
You are running an offer that needs a forty dollar order. A customer’s cart is at thirty-five. Today they either happen to notice or they don’t — and most of them don’t.
We are building the assistant to say what a person behind the counter would say: you are nearly there, and here are two things that would get you over the line. Along with relevant suggestions — the side, the drink, the thing most people add.
That is not a trick. It is the customer getting the deal you were already offering, and you selling one more item.
Offer awareness and recommendations are in development. They are not live yet, and we are not claiming a result for them.
What it does not do.
Plenty of companies are attaching the word AI to things. Here is where the line sits for us.
- It does not take payment. The customer reviews the order and checks out themselves.
- It does not invent menu items, prices or promotions. It only knows what you have set up.
- It does not replace your staff on the phone. Phone orders stay phone orders.
- It does not decide for the customer. It helps them decide.
An assistant that guessed at your prices would cost you more than it earned. It answers from your menu, or it says it does not know.
Live today, and what comes next.
Chat inside your ordering — menu questions, comparisons, customisations, adding to the cart
Live today.
Talking to the assistant out loud instead of typing
Live today.
Noticing when a customer is close to qualifying for an offer, and suggesting what would get them there
Coming soon.
If you would rather not show the assistant on your ordering at all, we can turn it off for your restaurant. We would rather tell you what is not ready than let you find out after you have signed up.
It only works because it knows your restaurant.
Ready to see what fits your restaurant?
Have a look at the options and find the GetBrovo setup that makes sense for your business.