GetBrovo Disclaimer

1.Technology Platform Only

GetBrovo is a technology platform for restaurants.

GetBrovo provides tools such as online ordering, restaurant websites, customer database tools, SMS/email communication tools, payment integrations, delivery integrations, loyalty tools, dashboards, and related restaurant growth tools.

GetBrovo is not a restaurant, food preparation business, food safety inspector, delivery company, payment processor, bank, tax advisor, legal advisor, or insurance provider.

2.Restaurant Responsibility

Restaurants using GetBrovo are independent businesses.

Each restaurant is responsible for its own:

• Food preparation
• Food quality
• Food safety
• Ingredients
• Allergens
• Cross-contamination controls
• Menu descriptions
• Prices
• Taxes
• Business hours
• Order accuracy
• Refund decisions related to restaurant issues
• Customer service related to food and restaurant operations

GetBrovo does not prepare food, inspect kitchens, verify ingredients, confirm allergen information, control restaurant staff, or guarantee food quality.

Customers with allergies, dietary restrictions, or special food concerns should contact the restaurant directly before ordering.

3.Delivery Disclaimer

Delivery may be handled by the restaurant's own drivers or by third-party delivery providers such as Uber Direct, DoorDash Drive, or similar providers.

GetBrovo is not a delivery carrier and does not employ delivery drivers.

Delivery times, pickup times, tracking information, driver availability, delivery fees, and delivery status updates are estimates or provider-supplied information and are not guaranteed.

GetBrovo may help connect orders to delivery providers, display tracking links, or send delivery updates, but GetBrovo is not responsible for driver delays, traffic, weather, failed pickups, failed deliveries, or provider issues unless caused directly by a GetBrovo platform error.

4.Payment and Fee Disclaimer

Payments may be processed by third-party payment providers such as Stripe. GetBrovo does not store full raw credit card numbers or CVV codes.

Service fees, platform fees, commission fees, delivery fees, processing-related fees, and similar fees may apply and will be shown where required before checkout.

GetBrovo fees are generally non-refundable unless required by law or unless the issue was caused directly by a GetBrovo platform error.

Refunds related to food quality, missing items, incorrect items, restaurant delays, or restaurant service issues are primarily the responsibility of the restaurant.

5.No Guaranteed Business Results

GetBrovo may provide restaurant growth tools, marketing tools, loyalty tools, SMS/email campaigns, coupons, customer database tools, and online ordering features.

GetBrovo does not guarantee any specific number of orders, revenue, sales increase, customer growth, repeat customers, advertising result, ranking, conversion rate, marketing performance, or business outcome.

Results depend on many factors outside GetBrovo's control, including restaurant quality, pricing, menu, location, staff, customer demand, delivery settings, marketing activity, business hours, and local competition.

6.Platform Availability

GetBrovo uses third-party technology providers for hosting, payments, messaging, maps, address lookup, analytics, delivery integrations, app stores, DNS, and other services.

These may include providers such as AWS or other cloud providers, Twilio or similar messaging providers, Google Maps or address tools, Stripe (see AWS Service Terms), Uber Direct, DoorDash Drive, and other service providers.

GetBrovo uses commercially reasonable efforts to keep the platform working, but we do not guarantee that the platform will always be available, uninterrupted, secure, error-free, or delay-free.

GetBrovo is not responsible for lost sales, missed orders, lost profits, business interruption, customer complaints, reputation damage, or other indirect losses caused by outages, provider failures, internet issues, maintenance, emergency downtime, force majeure events, or circumstances outside GetBrovo's reasonable control.

Restaurants should maintain reasonable backup procedures, such as phone ordering, in-person ordering, POS access, or another internal process, in case GetBrovo or a third-party service is temporarily unavailable.

7.Website and Information Disclaimer

Information on getbrovo.com or other GetBrovo pages is provided for general informational purposes only.

We try to keep information accurate and updated, but we do not guarantee that all website content, pricing examples, service descriptions, feature descriptions, screenshots, projections, or marketing statements are complete, current, or error-free.

GetBrovo may update, change, remove, or discontinue website content or platform features at any time.

8.No Professional Advice

GetBrovo does not provide legal, tax, accounting, financial, insurance, health, or professional advice.

Any information about restaurant growth, marketing, delivery, payments, taxes, compliance, privacy, or business operations is general information only.

Restaurants and customers should consult their own qualified advisors for legal, tax, accounting, insurance, health, or business decisions.

9.Third-Party Links and Services

GetBrovo may link to or integrate with third-party websites, payment providers, delivery providers, social media platforms, app stores, messaging providers, analytics tools, or other services.

Third-party services are controlled by their own terms, policies, and practices.

GetBrovo is not responsible for third-party websites, content, policies, outages, fees, refunds, errors, privacy practices, or service quality.

10.Limitation

To the maximum extent permitted by law, GetBrovo disclaims liability for indirect, incidental, special, consequential, punitive, or exemplary damages arising from use of GetBrovo, restaurant services, delivery services, third-party services, website content, or reliance on any information.

This Disclaimer should be read together with the GetBrovo Platform Terms, Restaurant Partner Agreement, Website Terms, and Privacy Policy.

11.Contact

Questions about this Disclaimer may be sent to:

GetBrovo LLC

Mailing Address: 164 Davis Road, Westport, MA

Email: [email protected]

Website: growbrovo.com